Refund policy

Lumo Comfort's Easy Return Policy – Shop with Confidence

 How Our Return Policy Works

We offer a 14-day return window from the date you receive your item. If you're not satisfied—whether it's a car perfume, mobile holder, mirror, or organizer—you can return it, no questions asked.

What Can Be Returned?

You can return:

  • Car accessories (mobile holders, seat organizers, mirror glass, etc.)

  • Car care products (unopened and unused)

  • Car perfumes

  • Car security items

Return Conditions

To be eligible for a return:

  • Items must be unused and in the original packaging

  • You must initiate the return within 14 days of delivery

  • Proof of purchase is required (order number or receipt)

 Refund Process

Once we receive and inspect your return:

  • A full refund will be issued to your original payment method

  • Refunds typically take 3–7 business days to process

  • You’ll receive an email confirmation once it’s complete

 Simply contact our support team at whatsapp +923491653590 or use the Return Request Form on our website. We’ll guide you through every step.

Final Note

At Lumo Comfort, your satisfaction is our priority. Whether you ordered a dashboard perfume or a full car cleaning kit, we stand behind every item with a hassle-free 14-day return policy—so you can shop with confidence.